Digital transformation should create measurable value, not just new tooling. We start by understanding your goals, constraints, operating model and regulatory context. Then we map quick wins and strategic investments across people, process and platforms, building a staged roadmap with clear business cases and success metrics. For most organisations that means modernising core systems, moving appropriate workloads to cloud, and streamlining workflows with automation and low-code—while keeping security, data governance and user experience front and centre.

Our team leads discovery workshops, gaps and risk assessments, and solution architecture. We stand up pilot environments to prove value fast, then deliver production rollouts with pragmatic change management, communication plans and training so adoption sticks. We also establish KPIs and dashboards, so leaders see progress and teams get feedback. Whether you need to re-platform line-of-business apps, digitise field processes, build integrations, or implement data and AI capabilities, we translate strategy into outcomes—reducing costs, improving service levels and giving your teams time to focus on work that matters.

Reliable support is the foundation of productive teams. Our 24/7 Service Desk blends friendly first-line help with expert escalation so users get fast fixes and complex issues get solved properly. We align SLAs to your hours and risk profile, with clear priority definitions, response targets and communication standards. Our tooling gives you single-pane visibility of tickets, asset data and changes, so you always know what we’re doing and why.

We onboard with structured discovery, documenting your environment, risks and dependencies, then create knowledgebase articles and playbooks tailored to your stack. Proactive monitoring reduces incidents before users notice, while patching and hygiene tasks keep endpoints and servers current. We handle Office 365 and identity changes, joiners/leavers, device builds, backup checks, licence governance and vendor coordination. Quarterly service reviews surface trends and improvements; monthly reports show ticket volumes, MTTR and user satisfaction. Choose remote-only or add guaranteed on-site response. Either way, our goal is simple: fewer repeat issues, faster resolution, and a helpful team your users like talking to.

Security isn’t a product—it’s a posture. We help you understand likely threats, apply proportionate controls, and prove effectiveness over time. We begin with risk and maturity assessments aligned to recognised frameworks, then design an improvement plan that balances prevention, detection and response. That typically includes hardening identities and endpoints, segmenting networks, tightening email and web controls, improving patch cadence, and instrumenting the environment so suspicious behaviour is visible and actionable.

We implement policy sets, privileged access guardrails, and multi-factor authentication everywhere it makes sense. We configure baseline and advanced protections in Microsoft 365, tune EDR policies, set up secure remote access, and establish consistent logging into SIEM so alerts are contextual and useful. Tabletops and runbooks ensure teams are ready to respond; exercises validate that backups, DR procedures and vendor call trees work when needed. Our managed options add 24/7 monitoring and containment, plus threat-led improvements each month. The result is practical cyber resilience: fewer incidents, faster detection, clearer evidence for auditors, and confidence that your security spend is addressing the right risks.

We design, deploy and manage next-gen firewalls and branch security so your network is fast, resilient and hard to abuse. Architecture starts with business goals—availability targets, remote access needs, cloud connectivity, and compliance obligations—then we size HA pairs, select appropriate licences and position controls at the right places in the flow. Policies follow least-privilege with clear object naming, tidy NAT, and alerting that engineers actually want to read.

For Fortinet and SonicWall, we implement IPS, application control, advanced web filtering, sandboxing, and SSL inspection where appropriate, plus site-to-site and user VPN with MFA. SD-WAN and link monitoring keep branches responsive; QoS protects key apps; geo/IP reputation reduces noise. We baseline configs into version control, document standard change patterns, and forward logs to SIEM so anomalous events are investigated quickly. Firmware is planned, tested and staged; migrations follow cut sheets and back-out plans to keep downtime minimal. Managed service customers get monthly health checks, config backups, and security reports that show policy drift, top talkers and blocked threats—turning box-ticking into practical defence-in-depth.

We build cloud foundations that are secure by default and ready for scale. Our landing zones standardise identity, networking, policies, logging and backups so projects start on rails, not from scratch. We choose the right mix of IaaS, PaaS and serverless, using infrastructure-as-code and pipelines for repeatability and speed. Connectivity is designed for performance and isolation—hub-and-spoke, private endpoints and controlled egress—with secrets managed centrally and audit trails retained for compliance.

Operations matter as much as architecture. We implement monitoring that maps to service level objectives, right-size resources, schedule non-production to sleep, and use cost-allocation to make ownership clear. For migrations, we assess dependencies, build wave plans, and handle rightsizing, image hardening and DR patterns. For cloud-native apps, we containerise where beneficial and leverage managed databases, messaging and identity to reduce toil. Reviews are honest: if on-prem fits a workload better, we’ll say so. The outcome is practical cloud: predictable costs, cleaner security boundaries, faster delivery and fewer surprises in production.

Intune centralises device management across Windows, macOS, iOS and Android so you can onboard fast and protect data consistently. We design tenants with least-privilege admin roles, configure Autopilot/ABM for zero-touch build, and separate BYOD from corporate with sensible compliance policies. Baselines and configuration profiles harden OS settings; update rings keep devices current without disruption; app protection policies secure data even on personal devices.

We package and deploy apps (Win32/MSIX/Store), map dependencies, and create assignment groups so change is targeted and reversible. Conditional Access integrates device posture with identity, ensuring risky sign-ins or non-compliant devices meet extra checks before getting to sensitive resources. Defender integrations add EDR visibility and response. We deliver documentation and handover, plus runbooks for common tasks like new app rollout or certificate renewal. The result is predictable builds, shorter onboarding, fewer tickets and better audit evidence—all while giving users a friction-light experience wherever they work.

We use N-able RMM to keep estates healthy, updated and supportable. Agents provide live telemetry on performance, services and security controls; policies ensure consistent baselines by device role and location. Automated patching covers OS and third-party apps with sensible maintenance windows and pre/post scripts for tricky updates. Alerting is tuned to signal over noise, driving runbooks that fix common issues automatically before users notice.

Secure remote access lets engineers help without interrupting users, while inventory and software metering support licence optimisation and audits. We add backup, EDR, and vulnerability scanning where required, unifying reports so you see risk and hygiene in one place. Onboarding is rapid—discovery, agent rollout, templates, then a burn-in period while we tune thresholds. Monthly health reviews show patch compliance, mean time to resolution, recurring tickets and opportunities to automate. The outcome is simple: fewer incidents, faster recovery, and a predictable, well-maintained estate.

We build modern, maintainable software that integrates cleanly with your stack and scales with demand. Product work begins with discovery—user journeys, problems to solve, and success metrics—then we define a lean backlog that prioritises value. Our engineers use proven frameworks and cloud services, write clean, testable code, and automate quality through CI/CD, code review and environments that mirror production.

APIs are designed for clarity and longevity; front-ends favour performance and accessibility; data is modelled for reporting and audit. We manage releases with feature flags and blue/green or canary patterns to de-risk change. Documentation is part of the deliverable, from architecture to runbooks. When we inherit legacy systems, we stabilise first—tests, backups, monitoring—then iterate towards a better shape. Whether it’s a customer portal, integration middleware, or a full new product, our focus is predictable delivery and ownership transfer so you’re never locked in.

We help you build practical information security that stands up to audit and makes business sense. For ISO/IEC 27001 we establish an ISMS tailored to your scope: risk assessment, controls selection, SoA, policies, supplier assurance, and internal audit. For SOC 2 we map Trust Services Criteria, remediate gaps, and run readiness so your auditor sees consistent evidence. For PCI DSS we minimise scope, segment networks, lock down payment flows and prepare SAQs or ROC. For Cyber Essentials Plus we implement baseline controls, close findings and coordinate independent testing.

Our approach is collaborative and documentation-light: controls are embedded into daily operations with owners, cadence and metrics. We build registers, templates and proof capture so audits are predictable. We train teams, run disaster recovery and incident exercises, and help leadership understand risk in business terms. Compliance becomes a by-product of good security, not a once-a-year scramble.

Recovery plans only work if they’re realistic, documented and tested. We design backup strategies that match data criticality and retention obligations, using immutable copies and offline options to resist ransomware. Schedules, encryption and change reports keep operators informed; recovery drills prove objectives. For DR we define tiers, build runbooks and automate failover where sensible—covering infrastructure, identity, DNS, dependencies and communications.

Business continuity ties it all together. We run BIAs to prioritise processes, map workarounds and create simple playbooks so teams know what to do when tools are down. Tabletop exercises and technical tests keep plans fresh. Reports show RPO/RTO performance, test outcomes and improvements. The aim is pragmatic resilience: no heroics, just the confidence that you can recover quickly and safely when it matters.

We turn raw logs into useful signals and add skilled eyes to catch what automation misses. Our SIEM onboarding focuses on quality over quantity—normalising identities, endpoints, firewalls, cloud and SaaS into a schema that supports threat hunting and investigation. We implement detections that match your risks, not a generic list that burns analysts. Playbooks automate enrichment, ticketing and containment actions, reducing time to decision.

With MDR we provide 24/7 monitoring and response, integrating with your change processes and escalation paths. Analysts tune rules, investigate anomalies, contain compromised accounts or hosts, and lead post-incident reviews so lessons become improvements. Dashboards track dwell time, alert fidelity and coverage; monthly briefings keep leadership informed. The result is a security function that sees more, panics less and responds faster.

Identity is today’s perimeter. We implement strong authentication, smart policies and tidy permissions so the right people get the right access at the right time. That starts with reliable joiner-mover-leaver processes, role-based access and privileged account guardrails. We enable MFA everywhere practical, then layer Conditional Access to evaluate risk dynamically—device posture, location, sign-in risk and sensitivity—before issuing tokens.

SSO simplifies user experience and improves control, while passwordless options reduce phishing risk. Admin roles are separated, just-in-time access is preferred for privileged tasks, and break-glass accounts are monitored with care. Reviews keep group membership clean; logs and alerts flow to SIEM for visibility. The result is lower attack surface, faster audits and happier users, without sacrificing security.

Email and endpoints are the first line of defence. We implement layered controls: advanced phishing protection and spoofing checks, isolation for risky links, attachment detonation, and domain hygiene (SPF, DKIM, DMARC) to protect your brand. On devices we deploy EDR for behavioural detection and response, lock down attack surface, configure disk encryption, and standardise patching and application controls.

Policies differ by role and risk—engineers may need more freedom than finance—so we tailor baselines while keeping compliance in view. We integrate alerts with SIEM and define response playbooks to contain threats quickly. Awareness training and simulated phishing improve resilience; reports show susceptibility trends and progress. The goal is fewer successful attacks and faster recovery when something slips through.

We connect finance, CRM, marketing and service platforms so data flows and teams stay aligned. Our integrations use vendor APIs, webhooks and secure messaging to move the right data at the right time with full auditability. We define a canonical data model, document ownership, and handle edge cases—duplicates, partial updates, retries and privacy constraints—so downstream systems stay consistent and compliant.

Typical patterns include synchronising customers and products, pushing invoices and payments between ERP and accounting, enriching CRM with marketing activity, and creating Jira issues from support or IoT events. We instrument pipelines with dashboards and alerts so operations know when something needs attention. Where volume or complexity grows, we implement lightweight data hubs and ETL so reporting is accurate and timely. The outcome: fewer spreadsheets, faster processes, and one version of the truth.

Get the benefits of an experienced technology leader without adding headcount. Our vCIO service provides strategic direction, architecture oversight and practical execution support. We run audits covering security, infrastructure, licences and support processes; then we translate findings into a prioritised roadmap with costs, benefits and risks. We align initiatives with business goals, establish governance, and create a scorecard so the board sees progress and value.

We chair change advisory and vendor reviews, negotiate renewals, and help build internal capability where it matters. Budgets become predictable, surprises become rare, and projects land on time. For smaller teams we mentor internal IT to raise the bar; for larger environments we coordinate specialist partners. It’s candid advice, grounded in delivery, focused on outcomes.

Successful projects end with confident users. We plan adoption like any other workstream—stakeholder mapping, champions, communication and feedback loops—then deliver focused training that respects people’s time. Short role-based sessions, quick-reference guides and video snippets help new workflows stick. For complex changes we run sandbox labs and office-hours so questions get answered fast.

We instrument adoption with simple metrics: who has enrolled, which features are used, where friction remains. Feedback informs iterations to training and configuration. Leaders get a clear picture; teams get practical help; your service desk sees fewer tickets. In the end, technology becomes a tool people enjoy using—not another chore.